RETURN POLICY

Last updated June 18, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@sitsecure.co to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Sit Secure HQ

Attn: Returns

RMA #

3783 West US Highway 90, Lake City, FL

Lake City, FL 32055

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

•        Sale items are FINAL SALE and cannot be returned.
•        Returned items must have no visible signs of wear or use.
•        Returned items must have tags still on and be returned in original product packaging.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

hello@sitsecure.co